Instructions
1. Login to Eyefinity Encompass, then, select Claims Management.
2. Set the following search filters:
a. Claim Status: Billed.
3. Select Additional Search Criteria.
4. In the search fields Billing Date: From and Billing Date: To, enter the current date.
5. Select Search.
6. Select all the claims included in the original batch.
7. Place the claims On Hold.
8. In the Claim Status drop-down menu, select On Hold.
9. Select the box to the left of the Claim # to select all claims, then select Ready to Bill.
The claim file can now be regenerated.
Tips:
- If your claims have a status of Needs Review in the Scrubbing Worklist, make sure to correct these claims first in Eyefinity Encompass.
- Once the corrections are made, submit the batch of claims to your clearinghouse using your normal process.