Training Videos

• Video: Aging Module - Overview
• Video: Aging Module - Using the 'Reject' Claim Action
• Video: Aging Module - Master the 'Deny' Claim Action
• Video: Claim Filtering Tabs

Claims

• Refining Your Aging Worklist with the Filters Button
• How to Access Claims
• Claim Filtering Tabs Explained
• Claim Detail and Claim Activity
• Aging - Scrubbing Activity & Scrubbing Results Tab

Claim Actions

• Snooze
• Clear Snooze
• Add Note
• Add Aging To-Do
• Refile Claim
• Complete
• See all 18 articles »

Claim Details

• Accessing Payer Information from the Payer Tab
• Centralize Claim-Specific Files Within the Documents Tab

Aging Files

• Eyefinity Encompass - Exporting an Aging File (New Process, 05/2026)
• Upload an Aging File
• Upload an Aging File - Filtered by Location
• Compulink - Exporting an Aging File for All Locations
• Compulink - Exporting an Aging File by Location
• Crystal PM - How to Regenerate Claim Files
• See all 16 articles »

Insights

• Aging - Summary - Progress & Trends
• Aging - Insights Tab
• Aged Claim Progress
• Aging Progress - Report
• Never Worked Claims by Age
• Claims: Days to Complete
• See all 11 articles »