Overview
The Claims: Days to Complete KPI gives you a clear, data-driven view of how long it takes to complete claims in OneSpot, helping you evaluate and optimize claim processing efficiency. This KPI tracks the average number of days it takes to complete claims over the past 90 days, grouped into five aging brackets:
<30 days
31–45 days
46–60 days
61–90 days
>90 days
Why It Matters
Presented in an intuitive, interactive graph, this KPI helps you:
Spot trends in reimbursement cycles
Identify delays that may need intervention
Prioritize payers with faster payment timelines
Make informed decisions to improve overall workflow and payment speed
By actively monitoring this KPI, your team can streamline operations and accelerate collections—driving both financial performance and operational efficiency.
Using the Graph
Hover over any graph segment to view a tooltip showing the total number of claims completed within that age group.
Select a tile in the Days field to remove that group from the graph. Re-selecting it will add it back.
Viewing Details: Access the Full Days to Complete Report
Selecting View Details on the KPI takes you directly to the Days to Complete Report, where you can explore the historical data behind the chart.