Overview
A claim with a status of Needs Review has not passed one or more of the Claim Scrubber’s rules and contains errors or warnings that require attention. Use the Errors & Warnings tab to determine the next steps for resolving these issues.
- Error: Indicates the claim failed a scrubbing rule and may deny or process incorrectly.
- Warning: Highlights a potential issue that could affect processing. Warnings require manual review as the scrubber does not have all the necessary information to make a final determination.
Errors & Warnings Details
For claims containing errors or warnings, the following information is displayed:
- Status: Shows if the issue is an error or warning and whether it is active, fixed, or ignored.
- Field(s): Identifies the specific HCFA fields affected by the issue.
- Category: Describes the general area of the HCFA that is impacted.
- Description: Provides a summary of the issue.
- Cause & Resolution: Explains the cause of the issue and suggests how to resolve it.
Use the Show Resolved Errors & Warnings toggle to hide resolved items and focus on remaining issues that still require attention.
Working Errors & Warnings
To learn more about resolving errors or warnings, see Scrubbing Actions – Working Errors and Warnings.