To help protect the security of your practice and patient information, OneSpot does not offer a password reset option on the login screen. Password resets must be completed internally by a logged-in user with either an Administrator or Billing Manager user role. To ensure this process can be completed when needed, we recommend maintaining at least one Administrator and one Billing Manager user in your OneSpot account.
How to Reset a User's Password – OneSpot
If you are unable to access your account and do not have an active Administrator or Billing Manager available, please contact OneSpot customer support at support@onespotbilling.com or by calling Support at 877-761-6778.